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DBSDepra Business
KPO · Service 09

Training data with the quality measured

Labelling is easy. Labelling consistently is not. We write the guidelines, measure how often our annotators agree, settle the disagreements, and hand back a dataset with its own quality report.

Target inter-annotator agreement (κ)
≥ 0.85
Ships with a quality report
Every set
Label, review, adjudicate
3-pass
©CapabilitiesWhat the team does
What we do

What the team actually does

01

Annotation guideline authoring

The guideline is the product. Edge cases, worked examples and a decision tree written before annotation starts, versioned as it evolves.

02

Text, image and audio labelling

Classification, entity extraction, sentiment and intent, bounding boxes and segmentation, transcription and diarisation.

03

Model output evaluation

Human grading of LLM and ML outputs against a rubric — helpfulness, accuracy, tone, safety — with scores and written failure notes.

04

Preference ranking

Pairwise and n-way ranking for preference tuning, run by trained raters with calibration rounds and drift checks.

05

Adversarial testing

Structured red-teaming for prompt injection, jailbreaks, hallucination and unsafe output, documented as reproducible cases.

06

Golden sets and regression suites

A held-out evaluation set with expected outputs, so every model or prompt change can be measured rather than eyeballed.

©ScopeWhat you get, and how it is judged
In scope

What is included

  • Versioned annotation guideline
  • Calibration rounds before production labelling
  • Three-pass workflow: label, review, adjudicate
  • Inter-annotator agreement reporting
  • Per-batch quality report
  • Golden set and regression suite maintenance

Channels

  • Annotation platform
  • Secure data room
  • Batch delivery
  • Evaluation dashboards

Tools we work in

  • Label Studio
  • Prodigy
  • CVAT
  • Argilla
  • Custom review harnesses

Your instance, your data, named accounts. If your stack is not listed, we learn it — the tool is rarely the hard part.

Service-level targets

Service-level targets for AI Data Services
MetricTarget
Inter-annotator agreement (Cohen's κ)≥ 0.85
Post-adjudication accuracy≥ 98%
Batch turnaroundPer agreed SLA
Guideline version currency100%

Targets, not guarantees. Your current performance is measured in week one and the agreed target is written into your contract.

©FAQAI Data Services — good to know
Questions

Questions about this service

If yours is not here, email us. A person answers, usually the same day.

  • Work happens in a controlled environment: no local downloads, named accounts, access logged, NDAs at individual level, and — where required — a dedicated pod that works on nothing else. Data handling terms are agreed in writing before the first batch.

  • Yes. We build the rubric with you, calibrate raters against a seed set, then grade at volume and return scores with written failure notes, so you get a regression suite rather than a one-off opinion.

©RelatedPractices that pair with this
AI Data Services

Let's talk about ai data services

Half an hour to walk through the job, then a written scope with volumes, targets and a price. Yours whether or not we work together.

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