What we can run for you
Twelve jobs across two groups. The first six are high-volume work with clear rules. The last six need judgement, analysis or engineering. Most clients use some of both.
- Services
- 12
- Business process
- 7
- Knowledge process
- 5
- Typical setup
- 2–6 weeks
Business process
High volume, clear rules. Judged on speed, accuracy and hitting the target.
Knowledge process
Judgement, analysis and engineering. Judged on being right and on what you do next.
Any of these can be bought four ways
Which one is right depends on how easy the work is to count and who should carry the staffing risk.
Best for · Mixed work, steady volume
A dedicated team
Monthly, per person
People who work only on your account, in your systems, on your hours. This is what most clients start with.
- Named staff you interview if you want to
- A team lead and a trained backup
- Your tools and your working hours
- Weekly numbers and a monthly review
Three months minimum, because training costs money before month one pays anything.
Best for · A whole job, start to finish
A managed service
Fixed monthly fee against a target
You hand over the outcome, not the headcount. We work out how many people it takes to hit the target and carry the risk if we get that wrong.
- We own the result end to end
- Staffing risk sits with us
- Money back if we miss the target
- A commitment to automate work away
Needs a stable, well-understood process before we can price it honestly.
Best for · Work that is easy to count
Per item
Per ticket, order, document or record
You pay for what gets done, not for hours on a clock. Good when volume swings around — sale periods, document batches, seasonal work.
- Priced per finished item
- Volume can move without renegotiating
- Accuracy built into the rate
- Daily throughput reporting
We usually move you here after a quarter, once we know the real throughput.
Best for · Trying it before committing
A paid pilot
Fixed price, 6–8 weeks
One slice of the job, run properly, with the same playbook and reporting a full team would get. Carry on, stop, or take the documents in-house.
- A defined slice and a written pass mark
- Full playbook and checklist delivered
- Before and after measured the same way
- The documents are yours either way
We can also build a team and hand it over to you entirely, if that is the plan.
Which job is costing you the most time?
Start there. Half an hour on a call, a written map of the workflow and what it costs to run today — yours whether or not we work together.